Communicate to Connect: Kathi’s Blog

Tips, techniques, and strategies to help you succeed and shine every time you communicate.

Be Curious and Build a Better Relationship

Be Curious and Build a Better Relationship

When you want to build a relationship with someone, be curious about them. Focus the conversation on them. Ask them questions. Shine a friendly spotlight their way. Then, share some of your related experiences and ideas without dominating the discussion – and watch...

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The Eyes Have It: Making Eye Contact

The Eyes Have It: Making Eye Contact

The man who worked at the hotel was saying nice things – "It’s been great getting to know you and your family, I hope you’ve enjoyed your time here, my team and I wish you all the best." He was smiling. His tone was pleasant. His body language was open. So why didn’t...

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A Kindness Revolution

A Kindness Revolution

“Mom, what does ‘Sticks and stones may break my bones, but words can never harm me’ mean?” my seven-year-old daughter asked recently. “Don’t mess this up, Kathi!” I thought, eager to take this opportunity to offer her a Major Life Lesson about self-esteem and...

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Say “Yes, and”

Say “Yes, and”

Ever feel like you’re stuck in a never-ending disagreement with someone? You want to move forward. You want to make progress. You want to make a decision that works for you both. And yet, you feel like you’re on opposite sides and going nowhere fast. Maybe “Yes, and”...

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How Do You Have a Difficult Conversation?

How Do You Have a Difficult Conversation?

Sometimes, we need to say things that are hard. Challenging. Likely to upset the other person. Tough to admit, or articulate, or accept. As hard as having that talk might be, though, you know that not saying anything will just make the situation worse. So you take the...

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Presenting? Be Present.

Presenting? Be Present.

Preparing to give a presentation? Keep this tip in mind: stay present. Ask anyone who speaks in front of an audience what one of their worst nightmares is, and they’ll likely tell you it’s not knowing what they’re going to say next. This panic-inducing phenomenon can...

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Engage the Audience: What’s In It For Them?

Engage the Audience: What’s In It For Them?

Ever found yourself speaking in front of a group of people and wondering, Are they paying any attention at all? It’s probably happened to all of us at one time or another. We’ve been asked to speak at a meeting, give a presentation, teach a class, or deliver a speech....

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Building Good Relationships at Work

Building Good Relationships at Work

The link between social communication and success in the workplace is important - and sometimes overlooked. It can be easy to get caught up in the day-to-day routine of responsibilities, deadlines, projects, crises, and interoffice politics. Taking a step back to...

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Having Tough Conversations

Having Tough Conversations

Do you dread having tough conversations? A close friend of mine told me about a conversation she needed to have with her mother-in-law. Grandma was giving my friend’s children overly expensive and elaborate gifts for major occasions like birthdays and Christmas, while...

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How to Run an Effective Meeting

How to Run an Effective Meeting

Have you ever sat through a meeting and wondered, "What am I doing here?" Or, have you ever left a meeting and thought, "Well, that's an hour of my life I'll never get back!" Meetings are a fact of life in business. Unfortunately, many meetings are poorly run and...

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