Making the Connection: Transforming Teams through Better Communication
In today’s technology-infused marketplace, connecting in a meaningful way with customers and colleagues is more difficult than ever. Making those connections depends on how effectively we communicate. Fortunately, we can use some practical and powerful tools to help us better observe, read, and respond to others.
In this dynamic 60-75 minute program, Kathi will share secrets from the world of the theater that even those who’ll never, ever, ever set foot onstage can use to communicate better. The result? Stronger relationships, happier teams, and more satisfied customers.
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"7 Tips for Handling Difficult Situations at Work."