Communicate to Connect: Kathi’s Blog

Tips, techniques, and strategies to help you succeed and shine every time you communicate.

The Platinum Rule: Relationship Game-Changer

I once had a boss who was my opposite in just about every way. He’s direct, I’m a diplomat. He prefers the 30,000 foot view, I live in the details.He’s spontaneous, I’m a planner.He surrounds himself with a team of collaborators, I enjoy working independently....

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How to Give Constructive Feedback

Giving constructive feedback isn’t easy. We’re ideally trying to thread the needle of being both honest and kind when we offer our suggestions to someone. Think back to a time when you were on the receiving end of some unexpected feedback... Did someone tell you that...

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How to Advocate for Yourself at Work

Sometimes we need to advocate for ourselves at work – but it’s not always easy to speak up. I asked my friend Jim how his new job was going. I expected an enthusiastic thumbs up. Instead I heard him say, “I’m ready to quit." What had seemed like it would be a great...

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Technology and Communication: Working Remotely

On the face of it, we seem to be communicating more now than we ever have. Technology allows us to always be connected to our family, friends, co-workers, clients, and even people we only know online. In our professional lives, communicating by email, text, instant...

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Superpowers (and Kryptonite) of Introverts

Are you an introvert? You might be if you: take your time to think things through before sharing your ideas aloud, are more reserved and calm than expressive and excitable, thrive in one-on-one conversations but hang back in big groups, andenjoy being with people, but...

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The Spotlight Effect

In social situations, do you ever feel like you’re in the spotlight? Some people love that sensation. The more introverted among us, however, rarely enjoy being the center of attention. We may even freeze up for fear of doing something embarrassing while everyone is...

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Holiday Party 101: No More “Bah, Humbug”

Does the thought of attending your office holiday party fill you with festive glee? Or, like so many of us introverts, would you rather get a lump of coal than go to the work shindig? If you find yourself in the “bah, humbug” camp when it comes to office holiday...

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How to Talk Politics with the Other Side

You’ve probably had something like this happen to you: a friend, co-worker, or family member tells you about their political views or their opinions about a hot-button topic. You quickly realize that your views or opinions are squarely on the opposite side of the...

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Be Curious and Build a Better Relationship

When you want to build a relationship with someone, be curious about them. Focus the conversation on them. Ask them questions. Shine a friendly spotlight their way. Then, share some of your related experiences and ideas without dominating the discussion – and watch...

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The Eyes Have It: Making Eye Contact

The man who worked at the hotel was saying nice things – "It’s been great getting to know you and your family, I hope you’ve enjoyed your time here, my team and I wish you all the best." He was smiling. His tone was pleasant. His body language was open. So why didn’t...

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