We Need to Talk: 4 Steps to Resolve Conflict

We Need to Talk: 4 Steps to Resolve Conflict

Have you ever had a conflict with a teammate because they did something that frustrated you? If you’ve spent any time in the workplace, the answer is most likely, “Yes.” Differences in perspective, opinion, and style can get in the way of even the friendliest working...
Sound More Confident: Erase Filler Words

Sound More Confident: Erase Filler Words

Have you ever, you know, wondered why, um, we use, like, filler words? If that sentence was hard to read, imagine trying to listen to it. Filler words – like, um, ah, er, ahem, you know – are the verbal crutches we use when we’re gathering our thoughts, choosing our...
The Platinum Rule: Relationship Game-Changer

The Platinum Rule: Relationship Game-Changer

I once had a boss who was my opposite in just about every way. He’s direct, I’m a diplomat. He prefers the 30,000 foot view, I live in the details.He’s spontaneous, I’m a planner.He surrounds himself with a team of collaborators, I enjoy working independently....
How to Give Constructive Feedback

How to Give Constructive Feedback

Giving constructive feedback isn’t easy. We’re ideally trying to thread the needle of being both honest and kind when we offer our suggestions to someone. Think back to a time when you were on the receiving end of some unexpected feedback… Did someone tell you...
How to Advocate for Yourself at Work

How to Advocate for Yourself at Work

Sometimes we need to advocate for ourselves at work – but it’s not always easy to speak up. I asked my friend Jim how his new job was going. I expected an enthusiastic thumbs up. Instead I heard him say, “I’m ready to quit.” What had seemed like it would be a...
Superpowers (and Kryptonite) of Introverts

Superpowers (and Kryptonite) of Introverts

Are you an introvert? You might be if you: take your time to think things through before sharing your ideas aloud, are more reserved and calm than expressive and excitable, thrive in one-on-one conversations but hang back in big groups, andenjoy being with people, but...
The Spotlight Effect

The Spotlight Effect

In social situations, do you ever feel like you’re in the spotlight? Some people love that sensation. The more introverted among us, however, rarely enjoy being the center of attention. We may even freeze up for fear of doing something embarrassing while everyone is...
Holiday Party 101: No More “Bah, Humbug”

Holiday Party 101: No More “Bah, Humbug”

Does the thought of attending your office holiday party fill you with festive glee? Or, like so many of us introverts, would you rather get a lump of coal than go to the work shindig? If you find yourself in the “bah, humbug” camp when it comes to office holiday...
How to Talk Politics with the Other Side

How to Talk Politics with the Other Side

You’ve probably had something like this happen to you: a friend, co-worker, or family member begins talking politics. You quickly realize that your views or opinions are squarely on the opposite side of the issue. What do you do? I think you have a couple of options:...