Lost in Translation: Communicating Across Cultures
Communication across cultures can be challenging. These tips can help you bridge the cultural gap.
What Would Jim Do?: Dealing with Office Frustration
Ever work with a teammate whose quirks were a bit too, well, quirky? We’ve probably all had at least one co-worker with habits that rub us the wrong way, or whose style clashes with our own, or who just doesn’t seem to pick up on the social cues that would tell them...
Growth Mindset: No More Fear of Feedback
Samantha asked, “Am I giving off a vibe?” She observed that her supervisor gave her co-workers plenty of feedback but avoided getting into the same kinds of in-depth conversations with her. She also sensed her teammates were uncomfortable when she spoke up during...
Building Trust on a Team
Trust within a team is essential for success. “How can I get my team to gel?” When Ken contacted me, his first question was, “How can I get my team to gel?” You may have asked yourself a similar question. No matter what role we play on a team, we’ve...
We Need to Talk: 4 Steps to Resolve Conflict
Have you ever had a conflict with a teammate because they did something that frustrated you? If you’ve spent any time in the workplace, the answer is most likely, “Yes.” Differences in perspective, opinion, and style can get in the way of even the friendliest working...
Sound More Confident: Erase Filler Words
Have you ever, you know, wondered why, um, we use, like, filler words? If that sentence was hard to read, imagine trying to listen to it. Filler words – like, um, ah, er, ahem, you know – are the verbal crutches we use when we’re gathering our thoughts, choosing our...
Make a Great First Impression at Your New Job
Congratulations! You did it – you landed a new job. All your research, rehearsal, and negotiation got you in the door and on the payroll. Now comes the next step – making a great first impression during the early weeks of your new role. These strategies...
Want to Be More Likable? Try the Franklin Effect
Ever need to win someone over? We’ve probably all been there at least once. Maybe we got off on the wrong foot or disagreed right out of the gate. Maybe the first impression we made wasn’t as strong as we would’ve liked. Or maybe we’re trying to deepen a connection...
The Platinum Rule: Relationship Game-Changer
I once had a boss who was my opposite in just about every way. He’s direct, I’m a diplomat. He prefers the 30,000 foot view, I live in the details.He’s spontaneous, I’m a planner.He surrounds himself with a team of collaborators, I enjoy working independently....
How to Give Constructive Feedback
Giving constructive feedback isn’t easy. We’re ideally trying to thread the needle of being both honest and kind when we offer our suggestions to someone. Think back to a time when you were on the receiving end of some unexpected feedback… Did someone tell you...
How to Advocate for Yourself at Work
Sometimes we need to advocate for ourselves at work – but it’s not always easy to speak up. I asked my friend Jim how his new job was going. I expected an enthusiastic thumbs up. Instead I heard him say, “I’m ready to quit.” What had seemed like it would be a...
Technology and Communication: Working Remotely
On the face of it, we seem to be communicating more now than we ever have. Technology allows us to always be connected to our family, friends, co-workers, clients, and even people we only know online. In our professional lives, communicating by email, text, instant...Get “7 Tips for Handling Difficult Situations at Work”
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