Communication
The man who worked at the hotel was saying nice things – “It’s been great getting to know you and your family, I hope you’ve enjoyed your time here, my team and I wish you all the best.” He was smiling. His tone was pleasant. His body language was open. So...
Communication
“Mom, what does ‘Sticks and stones may break my bones, but words can never harm me’ mean?” my seven-year-old daughter asked recently. “Don’t mess this up, Kathi!” I thought, eager to take this opportunity to offer her a Major Life Lesson about self-esteem and...
Communication
Ever feel like you’re stuck in a never-ending disagreement with someone? You want to move forward. You want to make progress. You want to make a decision that works for you both. And yet, you feel like you’re on opposite sides and going nowhere fast. Maybe “Yes, and”...
Communication
The link between social communication and success in the workplace is important – and sometimes overlooked. It can be easy to get caught up in the day-to-day routine of responsibilities, deadlines, projects, crises, and interoffice politics. Taking a step back...
Communication
Do you dread having tough conversations? A close friend of mine told me about a conversation she needed to have with her mother-in-law. Grandma was giving my friend’s children overly expensive and elaborate gifts for major occasions like birthdays and Christmas, while...
Communication |
Ever wonder what someone else is thinking? Upping your “EI,” or emotional intelligence, can help you figure it out and help you have a productive conversation about whatever is bothering them. You know something is up with this other person. They’re acting “funny.”...
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