The Eyes Have It: Making Eye Contact

The Eyes Have It: Making Eye Contact

Communication

The man who worked at the hotel was saying nice things – “It’s been great getting to know you and your family, I hope you’ve enjoyed your time here, my team and I wish you all the best.” He was smiling. His tone was pleasant. His body language was open. So...
Say “Yes, and”

Say “Yes, and”

Communication

Ever feel like you’re stuck in a never-ending disagreement with someone? You want to move forward. You want to make progress. You want to make a decision that works for you both. And yet, you feel like you’re on opposite sides and going nowhere fast. Maybe “Yes, and”...
Team Building: Strategies for Success

Team Building: Strategies for Success

Communication | 1 comment

Successful team building doesn’t come easy, but the rewards are worth the effort. Teams that work well together are more productive and create a pleasant, supportive work environment. Team leaders set the tone for how a group is expected to work together. Having...
How Do You Earn Your Supervisor’s Trust?

How Do You Earn Your Supervisor’s Trust?

Communication

Have you ever had a really great boss? I have. There were a lot of reasons why she was great – her sense of humor, her intelligence, her willingness to brainstorm with me whenever I needed some help addressing a challenge or figuring out a solution. But I have to say...