The Eyes Have It: Making Eye Contact

The Eyes Have It: Making Eye Contact

The man who worked at the hotel was saying nice things – “It’s been great getting to know you and your family, I hope you’ve enjoyed your time here, my team and I wish you all the best.” He was smiling. His tone was pleasant. His body language was open. So...
A Kindness Revolution

A Kindness Revolution

“Mom, what does ‘Sticks and stones may break my bones, but words can never harm me’ mean?” my seven-year-old daughter asked recently. “Don’t mess this up, Kathi!” I thought, eager to take this opportunity to offer her a Major Life Lesson about self-esteem and...
Having Tough Conversations

Having Tough Conversations

Do you dread having tough conversations? A close friend of mine told me about a conversation she needed to have with her mother-in-law. Grandma was giving my friend’s children overly expensive and elaborate gifts for major occasions like birthdays and Christmas, while...
Emotional Intelligence and Communication

Emotional Intelligence and Communication

Ever wonder what someone else is thinking? Upping your “EI,” or emotional intelligence, can help you figure it out and help you have a productive conversation about whatever is bothering them. You know something is up with this other person. They’re acting “funny.”...