A Kindness Revolution

A Kindness Revolution

Communication

“Mom, what does ‘Sticks and stones may break my bones, but words can never harm me’ mean?” my seven-year-old daughter asked recently. “Don’t mess this up, Kathi!” I thought, eager to take this opportunity to offer her a Major Life Lesson about self-esteem and...
How Do You Have a Difficult Conversation?

How Do You Have a Difficult Conversation?

Communication

Sometimes, we need to say things that are hard. Challenging. Likely to upset the other person. Tough to admit, or articulate, or accept. As hard as having that talk might be, though, you know that not saying anything will just make the situation worse. So you take the...
Having Tough Conversations

Having Tough Conversations

Communication

Do you dread having tough conversations? A close friend of mine told me about a conversation she needed to have with her mother-in-law. Grandma was giving my friend’s children overly expensive and elaborate gifts for major occasions like birthdays and Christmas, while...